1. INTRODUCTION
This is the privacy policy of LOURDS FORWARDING PRIVATE LIMITED
This document was last updated on September 18, 2021
In its everyday business operations, LOURDS FORWARDING PRIVATE LIMITED makes use of a variety of data about identifiable individuals, including data about:
- Current, past and prospective employees
- Customers
- Users of its websites
- Subscribers
- Other stakeholders
In collecting and using this data, the organisation is subject to a variety of legislation controlling how such activities may be carried out and the safeguards that must be put in place to protect it.
The purpose of this policy is to set out the relevant legislation and to describe the steps LOURDS FORWARDING PRIVATE LIMITED is taking to ensure that it complies with it.
This control applies to all systems, people and processes that constitute the organisation’s information systems, including board members, directors, employees, suppliers
- Introduction
- Data Protection (GDPR) Principles
- What personal data do we collect, how do we collect it, and why?
- Other specific ways we collect and use your personal data
- Legal basis for personal processing data
- With whom might we share your personal data
- Data retention
- Your data protection rights
- Rights of the Individual
- Security
- Privacy by Design
- Breach Notification
- Addressing Compliance to the GDPR
- Contact
- Notification of changes
WHAT PERSONAL DATA DO WE COLLECT, HOW DO WE COLLECT IT, AND WHY?
1. DATA THAT YOU PROVIDE VOLUNTARILY TO US
When you use our websites, portals, products or services we may request personal data voluntarily, including but not limited to your name, company position, postal address, telephone number, mobile number, fax number, email address, account usernames and passwords. For example, we may ask you to provide some or all of this personal data when you register an account with us, subscribe to our marketing communications, purchase services, and/or submit enquiries to us. We use this information to create and administer your account, send you marketing communications, provide you with the products and services you request, and to respond to your enquiries.
2. DATA COLLECTED THROUGH OUR PRODUCTS AND SERVICES
We use data that we collect from products and services for the purposes for which you provided it, usage and audience counts, monitoring the performance and effectiveness of the products/services, monitoring compliance with our terms and conditions, enabling compatibility with third party operating systems/products/services, planning future roadmap strategy, planning product/service/feature lifecycles and retirements, developing new products and services, enhancing existing products and services, troubleshooting product issues, generating statistics, reporting, and trend analysis. This may include incidental personal data (for example usernames and IP addresses).
Our products and services may collect further additional personal data about you beyond the data described in this privacy policy or use your personal data in ways that are different to or in addition to those described in this privacy policy.
3. DATA COLLECTED AUTOMATICALLY
When you use our websites, portals, products, or services, we may collect certain data automatically from your computers or devices (including mobile devices). The data we collect automatically may include your IP address, device, browser-type, language, operating system, geographic location and other technical information. We may also collect data about how your device has interacted with our Site, products or services, including the pages or features accessed and links clicked, the amount of time spent on particular pages, mouse hovers, the date and time of the interaction, error logs, referring and exit pages and URLs, and similar information. Collecting this data enables us to better understand the visitors who use our Site, products, and services, including where they come from and what features are of interest to them. We use this information for our internal analytics purposes, and to improve the quality, relevance, and security of our Site, products and services.
4. DATA THAT WE OBTAIN FROM THIRD PARTY SOURCES
From time to time, we may receive personal data about you from third party sources, but only where such third parties have confirmed that they have your consent or are otherwise legally permitted or required to disclose your personal data to us.
We also receive information from other members of the industry that forms part of or otherwise helps us to develop, test, and enhance our own product offering some of which could contain personal data (where permitted by applicable law).
We may combine information that we collect from you with information about you that we obtain from such third parties.
5. COOKIES AND SIMILAR TRACKING TECHNOLOGY
A cookie is a piece of text that gets entered into the memory of your browser by a website, allowing the website to store information on your machine and later retrieve it.
Our Site, products, and services may use cookies, unique device identifiers (like Apple ID For Advertisers on iOS devices, and Android Advertising ID on Android devices), and other tracking technologies (collectively, “Cookies”) to distinguish you from other users and better serve you when you return to the Site, product, or service, and to monitor and analyse the usage of the Site, product, or service. Cookies also enable us and our third party partners to track and target the interests of our users to enhance the onsite or in-product experience through content, features, and advertisements.
We, along with our service providers, may also use other Internet technologies, such as Web beacons or pixel tags, Flash technologies and other similar technologies, to deliver or communicate with cookies and track your use of the Site, product, or service. We may also include Web beacons in email messages, newsletters, and other electronic communications to determine whether the message has been opened and for other analytics, personalization, and advertising. As we adopt additional technologies, we may also gather additional information through other methods.
Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies by visiting the Help portion of your browser’s toolbar. If you choose to decline cookies, please note that your ability to sign in, customize, or use some of the interactive features of our Site, product, or service may be impeded and the advertisements you see may not be as relevant to you.
6. CONDITIONS FOR THE COLLECTION AND PROCESSING OF PERSONAL DATA
Collection and processing of personal data is carried out with the consent of the person or his legal representative. The consent of the person to the collection, processing of personal data can be submitted in writing or in the form of an electronic document.
Address for Contact Page
Corporate Office No.137/68 & 118/273, Thambu Chetty Street, 1st Floor, Chennai – 600 001. Phone Numbers: 044-25211621, 48550351 / 521 E Mail: francis.irudayaraj@lourdsforwarding.in
Project Office: TADA Survey # 38/1 – Eastern Side of NH5 Opp. to Raghavendra Shopping Complex, Tada Village, Post & Mandal, SPSR Nellore District, AP – 524401 Phone: 8623249624 Email: ops@lourdsforwarding.in
Project Office : Meenambakkam Door No. 23, Dr. Ambedkar, 3rd Street, Meenambakkam, Chennai – 600 027 Airport Office Landline No – 044 4508 0069 Email : airdocs@lourdsforwarding.in
Project office : Vizag VIZAG : Door No. 37-11-119, PR Gardens, Near NGOs Colony, Kapparada, Visakhapatnam – 530008 (Andhra Pradesh)
About us – Team Members Page
Customs Coordination – Sea Customs
S. Sathish Kumar — Manager Customs “G” Card Qualified with 15 years Experience.
Mob : +91 99620 65220 Email: sathishkumar@lourdsforwarding.in
Customs Coordination – Air Customs
A. Anand – Manager Customs “G” Card Qualified with 15 years Experience.
Mob : +91 98405 81582 Email: anand@lourdsforwarding.in
Business Support
Rowan Roy Technical Assistant Mob : +91 72009 33188Email: rowan.roy@lourdsforwarding.in
Accounts Department
Sikkandar Sharif S Chief Accountant Mob : +91 95517 79820
Email: sikkandarsharif@lourdsforwarding.in
Marketing Department
Cyril Prince I Dy Manager – Sales & Marketing
Mob : +91 79042 98912 Email: cyrilprince@lourdsforwarding.in